Your Safety is our Priority.
The global health crisis has led us to make our safety protocols more stringent to ensure you and other guests at Hidden Village have a great time without the fear of getting infected. We are proud to announce that we are a fully COVID-19 compliant organization. Please observe and consent to the following precautions when you visit any of our properties.
- Entry to Hidden Village is permitted only after a thermal and oxygen saturation check at the entrance.
- Please wear face masks whenever in close proximity to our staff and other guests. Face masks, shields and gloves are used appropriately by our staff as well
- Pay attention to the safety brief you will receive when you check in. And adhere to it 🙂
- Practice social distancing. Our natural advantage of green and open spaces will certainly help
On our part, we have implemented the following safety measures:
- On arrival all guests are given complimentary sanitizer bottles for added protection.
- All staff routinely undergo mandatory COVID tests & multiple rounds of awareness-process training.
- All public and high traffic spaces are sanitized with recommended disinfectant chemicals on a daily basis.
- All rooms & common areas are fogged before & after every use.
- All contact surfaces are wiped frequently with recommended surface sanitizer chemicals.
- Check-in is paperless in order to keep staff & guest interaction minimal. For this reason, we have stopped conducting several close proximity activities. Please check if your favourite Hidden Village activity is currently being offered before booking
- Swimming pool is closed down until further notice as per government guidelines